Infrastructure

Man Power

>| Highly skilled & experienced personnel, well conversant    with English language
>| Round the clock work in 3 shifts on 24/7 basis
>| In-house technical support

Power supply:

24 hours backup power supply with online UPS backup power system, minimum power backup up to 10 KVA.nimum power backup up to 10 KVA.

Security Aspects:

>| Having 15 CCTV on all over the flange for
    security aspects.
>| Real time Computer Desktop recording system.

Power supply:

24 hours backup power supply with online UPS backup power system, minimum power backup up to 10 KVA.nimum power backup up to 10 KVA.

Network Specifications:

>| Latest category-6 UTP (make of CISCO) cables
   with100/1000Mbps Fast Ethernet and Gigabit
   Ethernet support.
>| Network with 6 Domains (BPO, AGENTS,
    MANAGEMENT, BILLING, TECH, and HR) fully
    secured.
>| 5.75 Mbps Downlink and 3.25 Mbps of Uplink
    Bandwidth.
>| Having 15 real IP addresses used for Browsing
   via NAT/PAT from MIKROTEK Server and calling
   from the VOIPs

Systems and servers:

>|  More than 100 computers with high speed Pentium 4
    processors, 512MBs of DDR each and17” Samsung
   color monitors and 17” TFTs.

>| Four Asterisks based server make of IBM.
>| Two Database servers make of IBM.
>| One Mikrotik based server make of IBM.
>| One FTP server (Internal as well external) make of IBM.
>| One Mikrotik based server make of IBM.
>| Wireless CISCO(Router) working as a external
   Gateway with maximum speed up to 108Mbps.

>| SRW-224G4 (REAL SWITCH) with 24 ports make of
   CISCO

>| DES- 1024 R (Internal or fake switch with 24 ports)
   make of CISCO